Returns & Exchanges
At Flashback Records, we want you to be completely satisfied with your purchase. If your item is damaged or not as described, you can return it within 30 days for a full refund or store credit.
Initiate Your Return
Log into your account and select the order containing the item you wish to return to receive a Return Authorization Number.
Secure the Media
Carefully pack the record or equipment in its original mailer or equivalent protective packaging to prevent warping or damage during transit.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the item to verify its condition, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing